Privacy Policy

Effective Date: October 1, 2023

This Privacy Policy (“Policy”) outlines how BrioFlow (“we,” “us,” “our”) collects, uses, and protects your personal information when you access our website and use our products and services. By using our website and making a purchase, you consent to the practices described in this Policy.

**1. Information We Collect**

We collect various types of information to provide and improve our services:

– Personal Information: This includes information such as your name, email address, shipping address, and payment information, which is necessary for processing orders.

– Browsing Information: We collect data about your interaction with our website, such as your IP address, browser type, and the pages you visit. This information helps us improve our website and services.

– Cookies: We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.

**2. How We Use Your Information**

We use the information we collect for the following purposes:

– Order Processing: We use your personal information to process your orders and deliver products to you.

– Customer Support: Your information helps us provide efficient customer support and respond to your inquiries.

– Website Improvement: Browsing information and cookies help us analyze and enhance our website’s performance and user experience.

– Marketing and Communication: With your consent, we may send you promotional emails and newsletters. You can opt out of these communications at any time.

**3. Data Protection and Security**

We are committed to protecting your personal information and ensuring its security. We implement reasonable measures to safeguard your data, including encryption, secure server access, and regular security assessments.

**4. Data Retention**

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. We may retain and use your information as required by applicable laws.

**5. Your Rights**

You have the right to access, update, or delete your personal information. To exercise these rights or for any privacy-related inquiries, please contact us at customersupport@charavirtual.com

**6. Third-Party Services**

We may use third-party services, including payment processors and analytics tools, which may collect and process your data in accordance with their privacy policies.

**7. Changes to the Privacy Policy**

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. We will notify you of any significant changes through our website.

**8. Legal Compliance**

We are committed to complying with all applicable laws and regulations related to privacy and data protection.

**9. Contact Information**

If you have questions or concerns about this Privacy Policy, please contact us at customersupport@charavirtual.com